Back to main site
Nurturing Equality

Supportive Housing & Sustaining Tenancies

Providing support to vulnerable people to find and keep suitable housing has become even more vital in the current housing crisis.

In 2023–24, our efforts to facilitate safe, affordable housing with integrated health, social and practical support have increased, alongside advocacy for more government-funded supportive housing in Queensland.

Supportive housing works. Find out how the combination of affordable, secure housing with support services has made an impact for vulnerable people in Brisbane.

A Supportive Housing Journey


2002
Entered child protection system at 15 years of age


2013
First experience of homelessness 26 years of age


2018
Became known to Micah Projects through Brisbane Domestic Violence Service 31 years of age


2019
Presented to the Home for Good Hub 32 years of age, during this time of homelessness engaged with Street to Home


Late 2019-20
Engaged with drug and alcohol services


Early 2020
Commenced tenancy at Brisbane Common Ground, engaged in support services provided by Supportive Housing Hope Street team


2020
Engaged with Inclusive Health Clinic, including Tzu Chi Dental Services


2020
Commenced education


Late 2020
Began volunteer work


2021
Finalised legal matters


2021
Completed various higher education certificates


2021
Engaged with drug and alcohol services


2022
Obtained drivers licence


2023
Completed further vocational training


2024
Commenced employment

Keeping Families Together

The KFT program is a model of supportive housing that enables families to access and sustain secure and affordable housing, and to divert ‘at risk’ families from involvement with the child safety system.

Using the ‘housing first’ approach, the model combines housing access with child welfare and family wellbeing supports with the aim of creating a stable environment each home to help break the cycle of homelessness and adversity. 

Funded by the Queensland Government and delivered by Micah Projects as the service provider, and Common Ground Queensland as the housing provider, KFT was established in July 2020 as a form of supportive housing. The program is funded to provide subsidised housing (head-leased through the private rental market) along with multidisciplinary support to 20 families at any one time in the Brisbane region.  

"It’s been able to let me be Mum… I’m not stressed about where we’re going to live in three months’ time and that. I know that we’ve got pretty solid accommodation here. We’ve got everything we need, so I can just concentrate on catering for [my child’s] needs now, which is good. I can do that relaxed."

— Family participant

Key figures

24 families

with 23 adults and 50 children (under 18) supported in a scattered site supportive housing model

"We’ve realised that [my child’s] got the speech problem. [Practitioner] does little programs just to see how far developed they are, if they’re meeting their milestones and everything like that, which is good, because that’s actually how we picked up on some of [my child’s], you know."

— Family participant

Keeping Families Together (KFT) Evaluation

Funded by the Queensland Government and delivered by Micah Projects and Common Ground Queensland. Keeping Families Together has shown success in stabilising housing for families and reducing child safety system involvement.

The Evidence

The evidence presented in the KFT evaluation report identifies significant successes achieved by KFT in the housing, child protection, and family functioning domains.

These benefits have had significant positive implications for the lives of families participating in KFT. It is critical that the lessons learned about the successes of KFT and the programmatic practices that contribute toward success are scaled up and extended beyond the one-off program. 

 

#
Participants
44% of families had been experiencing homelessness for more than 1 year prior to entering KFT
94% of families felt safe/stable or somewhat safe/stable once housed in KFT
12 children were reunified, and 42 remained in their families’ care

 

Participation in early education increased from 39% to 88%

Involvement with child safety reduced from 48% to 25%

Families seeking employment doubled from 36% at baseline to 73%

 

Read the KFT Evaluation

Down

Supportive Housing Hope Street
at Brisbane Common Ground

Brisbane Common Ground continued into its 11th year of operation, where Micah Projects provides holistic onsite supports including case management, health and social supports. The onsite team works in partnership with Common Ground Queensland as the housing provider. 

See inside 15 Hope Street Supportive Housing 

 

"I have been living here close to six years now and I’ve very happy. I’m closer to the city and I’m gardening”

— BCG Resident

Key figures

117 people

supported to sustain their tenancy in Hope Street

88 people

accessed nursing services, with funding from the Mater Hospital to provide seven-day-per-week nursing at Brisbane Common Ground.

“There’s support, people support you no matter what your problems are. It’s good—it saved my life, I believe.”

— BCG Resident

Homestay

Our Homestay program works across three clusters with the aim of supporting individuals and families to sustain their tenancies.

Workers are embedded within the Home for Good Hub, Supportive Housing Cluster and Healthy and Safe Start teams to provide multiple access points for individuals and families to access support to sustain their tenancies and prevent homelessness.

Key figures

621 people

supported through the Homestay support service including 288 children and 333 adults

82 families

supported by Homestay families including 144 children and 113 adults

"[Sustaining tenancies support worker] so yeah, he's a persistent worker. So I've got everything done, my kids’ uniforms for school and all. Oh, look, welfare wouldn't help me or shit. Until [sustaining tenancies worker] right. As soon as [sustaining tenancies worker] rang, boom, so things happen."

— Homestay participant

Brisbane Housing Connectors

Housing Connectors will provide case management focused on ensuring safety and meeting individual or family goals with the aim of addressing housing barriers and supporting housing sustainability.

A highlight for this year was being selected as one of three trial sights in Queensland to run a two-year pilot program of Brisbane Housing Connectors. 

Housing connectors will utilise existing strong partnerships they have developed across both housing and homelessness and the domestic and family violence service system, alongside their knowledge of local referral pathways to ensure an integrated service response for victim-survivors.

Brisbane Housing Connectors was funded in January 2024.

Key figures

34 people

accessed case management support in the first 6 months (Jan-Jun 2024)

In the first 6 months of the program (Jan - June 2024) Brisbane Housing Connectors supported 34 people, whilst recruiting to establish a full team and developing processes and pathways for the team.

For one victim-survivor and her two children this meant breaking their current lease with the person using violence and transitioning to alternative long-term housing. The Housing Connector role supported the victim-survivor by attending rental inspections, finding accommodation for their pet, linking them with relevant supports including mental health and women’s health services and creating a safety plan for domestic and family violence and suicide risk. Through the support of the Housing Connector, the victim-survivor was able to transition from temporary accommodation into a long-term lease in a private rental. The victim-survivor has since gained employment and has funds supported to maintain the lease.

This was funded through the Department of Justice and Attorney General, from January 2024 - December 2026

Safer Lives Mobile Service (SLMS)

SLMS delivers 24/7 support to women and children experiencing domestic and family violence who need motel accommodation whilst awaiting placement in a women's refuge, temporary supported accommodation, or a longer-term housing solution.

This support can include outreaching to a hospital to provide women with a safety phone or meeting a woman with police to discuss safety upgrades so that she can safely stay in her property.

SLMS receives referrals from DV Connect, Queensland Police Service (QPS) and Brisbane hospitals and is funded through the Department of Justice and Attorney General.

Key figures

875

DV Connect referrals received

256

rapid response referrals recevied from QPS

105

rapid response referrals received from hospitals

Learn more about mobile DFV services

Domestic & Family Violence Services

Micah Projects' Supportive Housing Service

View video fullscreen