Inclusive Health Partnerships
In 2023–24, two new programs were introduced to enhance healthcare access for vulnerable populations this year. Both programs have improved access to essential health services for high-risk groups and identified the need for more targeted responses.
Testing in the Community
Hepatitis C Testing
During 2023 Micah Projects' Nurse Practitioner conducted Hepatitis C education sessions across Brisbane. This included 21 Hepatitis C Health Education events (over 12 months) held at crisis accommodation and homelessness and health services, providing 180 professionals and 212 people who were experiencing homelessness, vulnerably housed, or attending an Alcohol and Other Drugs (AOD) service were provided with education and support.
Key figures
50 people
were diagnosed with Hepatitis C (21% homeless or at risk)
29 people
completed treatment and were cured (not including patients under specialist care or treated elsewhere)
POCT Rapid Syphilis Testing
In response to rising syphilis rates in Southeast Queensland and with the support of Queensland Health's Public Health Unit, this project integrated rapid syphilis testing (POCT) into Micah Projects outreach nursing services to improve sexual health access for marginalised populations, especially vulnerable women. The initiative demonstrated effectiveness in delivering this service and will be able to continue its integration into care, alongside the current Hepatitis C program that has been running for several years.
Homeless to Home (H2H) Health Network
The H2H Health Network focused on collaborating with key stakeholders to identify the health needs of people entering and exiting prisons.
H2H Health Network Reconvened
The Homeless to Home H2H Health Network was reconvened by Micah Projects in March 2024 and plays a vital role in addressing the complex health and social needs of individuals exiting prison and navigating the health system.
The network fosters collaboration across government, non-government, and community organisations, enabling knowledge sharing and care coordination, and is supported by St Vincent’s Health Australia.
By bringing together diverse sectors — housing, health, social services, and justice, it promotes person-centred, trauma-sensitive approaches to care. Through quarterly forums the network strengthens partnerships, helps identify service gaps, and advocates for holistic solutions to create better outcomes for marginalised populations.
Key figures
4 forums
were held by the H2H Network
206 people
attended the forums representing their sectors, services and specialties
Publications
COVID‐19 vaccination outreach
Implementing a COVID‐19 vaccination outreach service for people experiencing homelessness
Home and Healthy Evaluation
Home and Healthy Evaluation Final Report
Health Home Hope
2024 Inclusive Health Partnerships: Health Home Hope
Inclusive Health Partnership Programs
Homefront
Works with the Princess Alexandra Hospital to support people following discharge with ongoing case management and coordinated care for individuals experiencing homelessness.
Key figures
107 individuals
supported by Homefront over 2,073 episodes of care
Homefront Mater
Is a partnership between Mater Hospital Brisbane, Mater at Home and Micah Projects, providing intensive supports to improve access to primary healthcare, housing and social supports in the community. This year, Mater Homefront presented at the Clinical Excellence Showcase with Queensland Health.
Key figures
113 individuals
supported by Homefront Mater over 2,028 instances of care
Working Together to Connect Care (WTCC)
Is a collaboration between Metro North Health and community service providers operating through the Brisbane North PHN. It targets vulnerable individuals who present frequently to an Emergency Department and would benefit from comprehensive case management that addresses the social determinants of health.
Key figures
118 individuals
supported by WTTCC over 2,139 episodes of care
Hospital Partnership Programs
Key figures
337 individuals
individuals were provided with 6,240 episodes of care. 17 of these individuals received palliative care
88% of participants
maintained or improved wellbeing as measured by the CANSAS tool
Inclusive Health and Wellness Hub
The Inclusive Health and Wellness Hub is dedicated to providing access to holistic healthcare for people experiencing disadvantage in Brisbane, including diverse communities, irrespective of their ability to pay.
Delivering quality medical services, integrated social services, allied health and alternative therapies, is an important part of the Hub’s vision and is achieved through a range of partnerships.
General Practice Services
At the GP Clinic
Key figures
99% of GP appointments
continue to be bulk billed
1,703 GP visits
attended
Key figures
1,888 patients
assisted with care
7,527 appointments
provided including GPs, Nurse Practitioners, nursing, allied health and podiatry
GP Outreach Clinics
In partnership with 3rd Space, GP Outreach Clinics have been highly beneficial, as many people who come for basic needs like food or a shower are not typically linked with a GP.
An integrated approach, working closely with onsite staff and the Inclusive Health and Wellness Hub, has allowed for opportunistic healthcare access. Through these clinics, individuals have not only received medical care but have also been connected to essential services including psychology and Services Australia, enhancing holistic support.
Bric Housing, Spring Hill
in partnership with Mission Australia
The Park Hotel, Spring Hill
in partnership with St Vincent De Paul
Women’s Health and Equality Queensland, Stones Corner
temporarily on hold from 31/5/2024 due to relocation of premises
Young Mothers for Young Women, Coorparoo
Micah Projects (ceased 2/5/2024)
3rd Space, Fortitude Valley
commenced in March 2024
Greenslopes House
commenced June 2024
Dentistry and Allied Health
Services provided at no cost
# | Provided |
---|---|
134 | general dentist appointments |
23 | special needs specialist appointments |
18 | chinese medicine appointments |
8 | speech therapy appointments |
Wellness
Wellness appointments included:
# | Provided |
---|---|
613 | Myotherapy (1 provider) |
212 | Shiatsu Massage (1 provider) |
129 | Relaxation Massage (1 provider) |
143 | Reflexology (1 provider) |
1,561 | Acupuncture services (3 providers) |
Key figures
2,658 appointments
for wellness services attended
Care Finders
The Care Finders program provides assistance to older people to access Aged Care and supports in the community.
The program aims to support people to live safe and well.
Micah Projects' Care Finders are funded by Brisbane North and South PHN and deliver the service in partnership with Communify Navigators and Queensland Positive People.
“I was in a bad place before you came, I don’t think I would be here now if you hadn’t helped me. I am so happy now and I’ve even returned to my old hobby and I have friends.” Care Finder patient
Our Care Finders team has enabled older people to become visible and give them the opportunity to be heard.
They work with our partners and participants to avoid people ‘falling through the gaps’.
We have observed, on many occasions, once our participants feel supported, they often flourish. Person centred support, and linking our participants with wrap around services, allows them to feel safe and supported.
Key figures
172 people
supported by Care Finders (38 First Nations participants)
3,926 services and activities
run to increase access to aged care supports, further increasing individual capacity, connection and wellbeing
Find out more about our inclusive services for Forgotten Australians
Lotus ServicesHome and Healthy
Home and Healthy is based on an integrated psychosocial support model, focused on one-on-one medium-term support and system navigation and assists people experiencing severe and/or persistent mental illness who are homeless or at risk of homelessness, to effectively navigate and access systems including housing, physical health care, mental health care, AOD and social inclusion.
Trust is key: recognising participants agency and working in non-judgemental, flexible way.
“[Without Home and Healthy] I wouldn’t be where I am today – I’d be homeless on the streets again … that’s a fact”
- Home and Healthy Participant
Service Navigator
The Service Navigator on the team provides a rapid short-term response to people experiencing situational crises which are impacting their mental health and wellbeing. They also act as a resource to other providers across the region who would like support navigating the housing service system.
NDIS and Health Integration Navigator
The NDIS and Health Integration Navigator supports participants and their treating doctors to collate evidence and engage with service systems including the National Disability Insurance Scheme (NDIS), Centrelink, QCAT and Hospital & Health Services.
“[The Home & Healthy worker] has been trustworthy as a person for me to go to when I’m at a crisis point and need support right then”
Home and Healthy Consortium
Across the consortium, Home and Healthy teams support participants who have been unable to engage with mainstream services for various reasons.
Most participants have significant histories of trauma, chronic health issues, negative and/or involuntary interactions with service systems and regularly experience violence.
The key focus of Home and Healthy is to support participants in their individual recovery journey through recognising their uniqueness and resilience, building trust, addressing immediate risk and crisis, supporting their engagement with service systems to build their capacity for independence and working side by side on their goals.
Key figures
195 individuals
individuals were supported over 6,661 service contacts by the Home and Healthy Consortium
110 of these individuals
were supported by the Micah Projects Home and Healthy team over 3,248 service contacts
The Home and Healthy program is meeting the needs of priority cohorts as identified by the Brisbane South Primary Health Network
# | Provided |
---|---|
51 | participants identified as Aboriginal and/or Torres Strait Islander |
8 | identified as LGBTQIAP+ |
27 | were Culturally and Linguistically Diverse |
50 | had a disability |
Partnership and Integration
We continue design services to meet people where they are to reduce the barriers to healthcare.
Key figures
3,832 occasions
of direct nursing care provided across the day and night working with our Street to Home assertive outreach team.