Services

Micah Projects provides a range of support and advocacy services to individuals and families according to their needs and capacity.

  • + - Families, Women and Children

    Micah Projects understands the important role that a positive family life can play in supporting individuals, bringing meaning to lives, and giving children the best possible start in life.

    For over two decades Micah Projects has been working with vulnerable families in Brisbane to help develop and maintain healthy, stable, positive family lives that provide all members with the opportunity to thrive.

    As with all Micah Projects’ programs devoted to maintaining successful tenancies we adopt a holistic, evidence-based approach which recognises that issues related to housing, health, social isolation, employment, education and income are all interconnected, and that solutions to these challenges require an integrated approach.

    Our Families, Women and Children programs cover a range of interconnected services including housing and homelessness, healthcare (including mental health), early childhood and parent education, and domestic violence intervention.

    A family having a good time at a park

    Monique, Luke and children who are working with our Young Mothers for Young Women and Family Support and Advocacy Teams. Photography: Lachie Douglas.


    We develop and implement evidence-based programs that work in partnership with families. Our programs operate a mutual respect model, and we demonstrate our respect for families through listening, outreaching, building relationships, developing understanding, creating realistic plans and working together to provide opportunities for women, their children and partners to achieve their aspirations as individuals and as a family.

    We aspire to provide services to families appropriate to their age and composition ensuring that they have the best possible opportunities to:

    • access housing and create a home
    • have safe and healthy relationships as a family, supported through practical assistance and education
    • access education, training and employment.

    Micah Projects offer a range of programs which aspire to assist children by assisting their parents to:

    • nurture their children from pregnancy to birth and throughout childhood, with quality healthcare
    • understand the needs of children in early childhood
    • become active participants in their children’s and their own formal and informal education and learning
    • access quality early childhood education and childcare
    • support their children to be school ready and
    • support their children in school retention
    • demonstrate healthy relationships and create a healthy, supportive, non-violent environment in which children are able to thrive.

    We are committed to working alongside parents to access services, resources and opportunities in the community and to provide them with the support they require to meet their aspirations and recover from adversity or crisis when it occurs.

    Our programs also provide support to connect and encourage collaboration between the varied systems and support services that are significantly impacting on a family’s life at any given time, such as child protection, family law, domestic violence orders, justice, income support, education and healthcare.

    Micah Projects receives funding from the Queensland Government through the Department of Communities, Disability Services and Seniors, the Department of Child Safety, Youth and Women and the Department of Housing and Public Works to provide prevention services to young women, their children and partners, and families at risk of homelessness or currently experiencing homelessness.

    Donations are always appreciated and those over $2 are tax deductible.

    Micah Projects is registered with the Australian Charities and Not-for-Profits Commission (ACNC). We are a Public Benevolent Institution (PBI) with Deductible Gift Recipient (DGR) status.

    ↑ return to top

    Micah Projects is committed to supporting young women, who are pregnant and/or parenting, to grow and develop as individuals and as mothers in a supportive, respectful environment.

    Young Mothers for Young Women (YMYW) has been supporting young Brisbane mothers for over twenty years. We work in partnership with the Mater Mothers Hospital in the provision of integrated support.

    YMYW assists young, pregnant and parenting women, 25 years and under, along with their children and families. The team incorporates peer and professional support, to assist young pregnant and parenting women in practical ways, allowing them to participate, socially and economically within their community.

    At YMYW we celebrate and support young parents! Our service incorporates a peer-mentoring model where our Peer Support Workers are experts on young parenting because they are young parents themselves. They bring knowledge, skills, experience and understanding to the program. Read Hayley’s story.

    The YMYW service celebrated its 20th anniversary in 2015.

    Who we work with

    YMYW is available to young women, 25 years and under, who are pregnant and/or parenting and residing in the Brisbane City Council area. Young women who are pregnant and living in the Mater Mothers' catchment area (Brisbane South) may also be eligible for antenatal care via the Young Mothers Partnership Program (YMPP).

    What we do

    YMYW offers:

    • access to specialist antenatal services and midwifery care
    • peer-led education
    • individualised, planned family support and advocacy services
    • a dynamic early childhood education program
    • mothers' groups specifically designed for young mothers
    • referral to other services providing health, housing, income, legal and relationship advice and support
    • school readiness support through the Parents as Teachers (PAT) home visitation program.

    Micah Projects adopts a holistic, evidence-based approach across all our programs. We recognise issues related to housing, health, social isolation, employment, education and income are interconnected, and solutions require an integrated approach.

    Boy with his Mum sharing a laugh

    Dane with his Mum Melissa at Young Mothers for Young Women’s 4th Trimester group. Photography: Katie Bennett.


    Next steps

    We are committed to helping young women who are pregnant and parenting wherever possible. To find out more about YMYW, please contact us.

    The Evidence

    Micah Projects is devoted to delivering programs that achieve maximum positive impact, by drawing on the best available evidence-based research.

    Key research and best-practice frameworks used to develop and review our YMYW service include:

    Investment

    The program is funded by the Queensland Government through the Department of Communities, Disability Services and Seniors and the Department of Child Safety, Youth and Women.

    Donations are always appreciated and those over $2 are tax deductible.

    ↑ return to top

    Micah Projects is committed to supporting young women, who are pregnant and/or parenting, to grow and develop as individuals and as mothers in a supportive, respectful environment.

    Caboolture Young Mothers for Young Women (YMYW) works in partnership with the Caboolture Hospital in the provision of integrated support.

    Caboolture YMYW assists young, pregnant and parenting women, 20 years and under, along with their children and families. The team incorporates peer and professional support, to assist young pregnant and parenting women in practical ways, allowing them to participate, socially and economically within their community.

    At Caboolture YMYW we celebrate and support young parents! Our service incorporates a peer-mentoring model where our Peer Support Workers are experts on young parenting because they are young parents themselves. They bring knowledge, skills, experience and understanding to the program.

    Read Hayley’s story.

    Hayley Graduation

    Young Mothers for Young Women Peer Worker Hayley at her graduation ceremony. Hayley completed her Bachelor of Midwifery in 2015.

    Our sister service Young Mothers for Young Women in Brisbane celebrated its 20th anniversary in 2015.

    Who we work with

    Caboolture Young Mothers for Young Women is available to young women, 20 years and under, who are pregnant and/or parenting and residing in Caboolture Hospital catchment area. We also support their partners and children.

    What we do

    Caboolture Young Mothers for Young Women offers:

    • supported referral and access to specialist antenatal services and midwifery care
    • peer-led education
    • individualised, planned family support and advocacy services
    • a dynamic early childhood education program
    • mothers' groups specifically designed for young mothers
    • referral to other services providing health, housing, income, legal and relationship advice and support
    • school readiness support for children through the Parents as Teachers (PAT) home visitation program.

    Micah Projects adopts a holistic, evidence-based approach across all our programs. We recognise issues related to housing, health, social isolation, employment, education and income are interconnected, and solutions require an integrated approach.

    Next steps

    We are committed to helping young women who are pregnant and parenting wherever possible. To find out more about Caboolture Young Mothers for Young Women please contact us.

    The Evidence

    Micah Projects is devoted to delivering programs that achieve maximum positive impact, by drawing on the best available evidence-based research.

    Key research and best-practice frameworks used to develop and review our YMYW service include:

    Investment

    The program is funded by the Queensland Government through the Department of Communities, Disability Services and Seniors and the Department of Child Safety, Youth and Women.

    Donations are always appreciated and those over $2 are tax deductible.

    ↑ return to top

    Micah Projects is committed to supporting Brisbane woman and children, to ensure they feel safe and free from fear of domestic and family violence.

    Our Brisbane Domestic Violence Service (BDVS) team is a first port of call for woman and children experiencing or at risk of experiencing domestic and family violence.

    If you are experiencing domestic and family violence, please call 3217 2544.

    If you are currently in an emergency situation call the Police on 000.

    Visit the Brisbane Domestic Violence Service Website

    ↑ return to top

    Micah Projects is part of a consortium of service providers who work to support people at risk of homelessness to maintain their existing tenancy or accommodation where possible, and/or to access more sustainable accommodation for the future where appropriate.

    We provide support for private and public tenants to sustain their tenancies through a range of services including tenancy support, advocacy, case management, financial counselling and referral services.

    These services reflect the Micah Projects strategy to:

    • respond to a crisis early to prevent an individual or family from becoming homeless
    • provide rapid rehousing options where appropriate to minimise the length of time homelessness is experienced
    • help individuals and families to navigate what long-term sustainable housing options are available and affordable for them
    • provide access to integrated post-housing support in order to prevent a return to homelessness.

    Who we work with

    Individuals and families with children under 18 who:

    • are currently in rental accommodation or housing, either private or public
    • are at risk of not maintaining a tenancy, or are currently experiencing homelessness
    • have persistent symptoms, significant functional impairment and psychosocial disability, and may have become disconnected from social or family support networks
    • are at risk of not maintaining a tenancy.

    What we do

    We provide a range of very practical support services designed to help individuals and families find and sustain appropriate housing.

    We offer in-person support to:

    • identify individual and family needs
    • develop and prioritise housing goals
    • manage income, budgets and any existing debts, and access financial counselling where appropriate through our referral network
    • access the correct support and assistance entitlements
    • use your own income to access safe, affordable, ongoing short-term accommodation and ultimately long-term housing
    • develop and maintain links with services needed to achieve your housing and related individual/family goals, such as health, education, training and employment goals
    • help communicate with organisations regarding issues which may be impacting on your life such as child protection, income support, education, child care, corrections, employment and training
    • access legal support and advice relating to tenancy matters through referrals
    • negotiate positive housing outcomes when disputes arise
    • end tenancies positively when it is time to move on
    • assist with the One Social Housing application process where necessary.

    We adopt a holistic, evidence-based approach that recognises issues related to housing, health, social isolation, employment, education and income are all interconnected, and that solutions to these challenges require an integrated approach.

    A family of eight in their home smiling together

    “It was a major win for us, the moment we were able to walk out of that hotel room,” Katrina Parson. Photography: Craig Holmes.

    Read the Parson's Family story.

    Next steps

    To find out more, including eligibility criteria for individuals and families, please contact us.

    If in doubt, call. We are committed to helping people experiencing a housing crisis, ether directly or by providing information about the best organisation to contact.

    The Evidence

    Micah Projects is devoted to delivering programs that achieve maximum positive impact by drawing on the best evidence-based research available for the prevention and ending of homelessness.

    Key research and best-practice frameworks that we have drawn upon when developing and reviewing our service include:

    Investment

    The program is funded by the Queensland Government Department of Housing and Public Works.

    Donations are always appreciated and those over $2 are tax deductible.

    ↑ return to top

    Experiencing homelessness, or being at risk of homelessness is a highly emotional and challenging experience. Micah Projects understands this is particularly so for families with children.

    While Micah Projects does not have housing stock of its own to provide to people experiencing homelessness, and does not operate a shelter or emergency accommodation service, we do provide a range of support services to help people prevent homelessness and ensure no children find themselves sleeping on the street. Since 2001, no child experiencing homelessness that Micah Projects has encountered has continued to sleep rough.

    Our team members have extensive knowledge and experience in the delivery of services and support to people experiencing homelessness or at risk of experiencing homelessness, including for families with children under 18.

    Who we work with

    Family crisis support is available to families who:

    • are currently experiencing homelessness or
    • are currently in rental accommodation or housing, either private or public and at risk of not maintaining a tenancy, and
    • have children under 18 as part of their family unit.

    Rebecca

    "Asking for help is not a failure. Sometimes you just need help, so don’t be afraid to ask.”

    Read Rebecca's story.

    What we do

    Micah Projects can assist families to:

    • access existing emergency and transitional housing services
    • investigate private, public or community housing options which are affordable and permanent
    • discuss your housing situation and develop a plan to move beyond crisis and homelessness
    • identify the best option for emergency or transition accommodation for all members of the family, ensuring safety and support
    • help encourage connections and collaborations between the varied support services a family may be currently working with
    • navigate the One Social Housing process and/or ensure your existing housing application is current
    • access outreach family support while in emergency accommodation
    • establish a home with furniture, white goods and/or access to belongings to create a new family home
    • negotiate and link with services to ensure your safety, if required
    • negotiate positive outcomes with the various systems that are having an impact on your family life such as child protection, family law, income support, education, training and employment, healthcare, justice systems and child care.

    Key service providers with whom Micah Projects have a collaborative partnership with, and who we may refer people to include:

    While we can refer individuals and families in need to the most appropriate people for support services, we can act as the as a primary contact point, liaise with partners to help people stay on track towards safe and affordable long-term housing.

    Fin Artwork 5

    At Micah projects we believe that every child and adult has the right to a home, an income, healthcare, education, safety, dignity and connection with their community of choice. Illustration: Jonathan Bentley.


    Next steps

    We are available to provide information and advice over the phone from 8am to 5pm, 7 days a week. Information and advice is available to people in crisis or people looking to refer someone for support. Contact us.


    The Evidence

    Micah Projects is devoted to delivering programs that achieve maximum positive impact by drawing on the best evidence-based research available for the prevention and ending of homelessness.

    Key research and best-practice frameworks that we have drawn upon when developing and reviewing our service include:

    Investment

    The program is funded by the Queensland Government through the Department of Housing and Public Works and the Department of Communities, Disability Services and Seniors.

    Donations are always appreciated and those over $2 are tax deductible.

    ↑ return to top

    Micah Projects understands the importance of high quality, inclusive, evidence-based early childhood education in order to give a child the best start in life.

    It is even more imperative for children at risk of experiencing homelessness, those experiencing domestic and family violence, and children of young mothers.

    Most recently Micah Projects has implemented a two-generational Parents as Teachers early intervention model into our current support services for families at risk of or experiencing homelessness and for young women (25 years and under) who are pregnant and/or parenting. This early childhood education model is designed to break the inter-generational cycle of poverty.

    Parents as Teachers is an evidence-based early childhood model for children from ante-natal to five years that works with parents and children together to emphasise family wellbeing, parent-child interactions and development-centred parenting. The approach is designed to assist parents to learn more about their child’s development in order to help them provide the best possible start in life and to feel more confident in their own parenting abilities.

    Delivery of the Parents as Teachers model includes working together with parents and children in their own homes, as well as in group connection activities with other families.

    Micah Projects chose to implement this model following significant research and evaluation into its efficacy as an early intervention strategy. We are one of the first organisations in Australia to train our family support and early childhood workers in the application of the full Parents as Teachers curriculum.

    Parents as Teachers complements the early intervention program with young pregnant and parenting women, which is funded by the Queensland Government Department of Communities, Disability Services and Seniors.

    For more information, please view the Parents as Teachers factsheet or contact us.

    ↑ return to top

  • + - Domestic and Family Violence

    Micah Projects is committed to supporting Brisbane woman and children, to ensure they feel safe and free from fear of domestic and family violence.

    Our Brisbane Domestic Violence Service (BDVS) team is a first port of call for woman and children experiencing or at risk of experiencing domestic and family violence.

    If you or a family member or friend are experiencing domestic and family violence, please call (07) 3217 2544. Support is available 24 hours a day, seven days a week.

    If you are currently in an emergency situation call the Police on 000.

    BDVS provides information and referral, crisis support, practical assistance, advocacy, counselling and emotional support. We work to provide a safe environment in which people can access our services to meet their needs - over the phone, on-line, or via in-person visits in the home or at a nominated safe place.

    Visit the Brisbane Domestic Violence Service Website

  • + - Housing and Homelessness (Home for Good)

    Micah Projects is committed to ending homelessness in Brisbane: one person, one family at a time.

    Our Home for Good housing and support service is a first port of call for people experiencing or at risk of experiencing homelessness.

    If you are currently experiencing a housing crisis, we are the people to call. You can phone us 7 days on (07) 3036 4444.

    Our Home for Good service works to prevent and end homelessness while ensuring the immediate needs of individuals and families experiencing homelessness are met and their rights protected.

    Visit the Home for Good Website

  • + - Adults who experienced abuse in an institutional setting

    Micah Projects is committed to supporting individuals, who experienced childhood abuse in an institutional setting, by being present with them in seeking justice and healing.

    Lotus Place is a dedicated resource centre for people who experienced institutional abuse. The centres provide opportunity, resources and services to people who are seeking connection and support through a shared understanding of the impact of the betrayal of trust on their childhood, with life-long consequences on their quality of life as adults.

    Lotus Place exists in three locations, Brisbane, Rockhampton and Townsville from which outreach to surrounding communities occurs through an integrated funding response by the Australian and Queensland governments. Lotus Place is part of the National network of Find and Connect services.

    Visit the Lotus Place Website

  • + - National Redress Scheme assistance

    The National Redress Scheme provides acknowledgement and support to people who experienced institutional child sexual abuse.

    The scheme has been developed by the Federal Government in response to the Royal Commission into Institutional Responses to Child Sexual Abuse. Participation in the scheme is an important step towards people who have experienced institutional child sexual abuse receiving the recognition, respect and support they deserve.

    The scheme started on 1 July 2018 and will run for 10 years. The Federal Government is running the scheme.

    The scheme can provide:

    • a monetary payment
    • access to counselling and psychological care
    • a direct personal response – such as an apology from the responsible institution (or institutions) for people who choose this.

    Applying for Redress

    Lotus Support Services–Micah Projects can assist people to apply for Redress.

    You can apply to the National Redress Scheme if you:

    • experienced institutional child sexual abuse before 1 July 2018, and
    • were born before 30 June 2010, and
    • are an Australian citizen or permanent resident.

    Please contact us if you would like support to apply for Redress.

    Please visit the National Redress Scheme website for more information.

    The Queensland Counselling and Psychological Care (CPC) Scheme

    Eligible National Redress Scheme recipients residing in Queensland at the time they accepted an Offer of Redress from the National Scheme Operator are eligible for Counselling and Psychological Care (CPC) services with an approved CPC Provider or Providers of their choice.

    The model has been designed so that recipients can choose a practitioner that meets their needs and also meets the national standards for delivery of CPC.

    Lotus Support Services–Micah Projects and Linkup are funded to provide support to Redress recipients with all aspects of the CPC scheme. Linkup assists Aboriginal and Torres Strait Islander Redress recipients only.

    Lotus Support Services–Micah Projects can assist Redress recipients to:

    • Understand the Queensland CPC scheme
    • Identify their CPC needs and find the right practitioner
    • Connect with complementary, non-billable services to meet other needs
    • Overcome barriers they might have to accessing CPC services – brief case management is available if required
    • Provide support if a recipient is dissatisfied with a CPC Provider.

    The service is free and entirely voluntary to access. We operate independently to CPC Providers and do not provide billable CPC hours.

    Please contact us if you would like support with any aspect of the Queensland Counselling and Psychological Care Scheme.

    Please visit the Queensland Government’s participation in the National Redress Scheme webpage for more information.

  • + - Integrated Healthcare

    Micah Projects’ Integrated Healthcare provides an integrated, person-centred and trauma-sensitive response to the health needs of vulnerable people in Brisbane, including people experiencing homelessness.

    The integration of nurses into Micah Projects teams is informed by a social model of health that recognises that a broad range of social factors, in addition to the presence or absence of disease, impact upon people’s health. In adopting a Housing First approach, healthcare, housing and social support services are delivered to achieve improved outcomes for people who are vulnerable and experiencing homelessness.

    Micah Projects teams provide linkage to the Inclusive Health and Wellness Hub which is dedicated to ensuring people experiencing disadvantage in Brisbane have access to quality physical, dental, mental health and holistic healthcare services irrespective of their ability to pay.

    The Street to Home After Hours Nursing Service and the Pathways Hospital Admission and Discharge Pilot Program have demonstrated significant cost savings.

    Home for Good

    Under the Home for Good banner nursing care is provided in parks, public space, boarding houses, people’s homes and in the community to address acute and chronic health needs.

    Nursing interventions may include:

    • health assessments
    • direct nursing care including assistance with medication, wound care, health education, mental health support, chronic disease management
    • liaising with hospital and primary care services
    • care co-ordination and linkage to:
      • general practitioners
      • specialist services such as mental health, drug and alcohol treatment services, palliative care
      • allied health
      • dental services
      • aged care
    • advocacy
    • collaborating with team members around housing and social support interventions
    • support and assistance to meet hospital discharge planning and follow-up care goals
    • case conferencing with hospital partners.

    Street to Home

    The Street to Home team delivers health, housing and social support to people who are rough sleeping and to those who have made a transition from homelessness to housing, but who require ongoing and consistent social support and healthcare.

    The Street to Home After Hours Nurses along with Street to Home Support and Advocacy workers provide integrated outreach services operating seven nights per week 6pm – 12pm across Brisbane.

    The Street to Home Community Health Nurse works Monday to Friday as part of the Street to Home Team to provide direct nursing care, care coordination and case management of vulnerable people with complex health and social support needs.

    Video by Katie Bennett

    Custom fitted health vans are funded by the Brisbane City Council.

    The Street to Home Integrated Nursing Services are funded by Brisbane South PHN and Brisbane North PHN.

    Brisbane Common Ground

    Integrated healthcare is a key component of Micah Projects supportive housing services provided at Brisbane Common Ground to support people to maintain their tenancies and prevent a return to homelessness.

    Nurses employed by Mater Health, and funded by St Vincent’s Private Hospital Brisbane, Mater Health and Mater Foundation provide seven-day-a-week nursing care as part of the Supportive Housing Hope Street team.

    Integrated Healthcare and Supportive Housing

    In 2016 Dr Cameron Parsell conducted an evaluative study examining an Integrated Healthcare and Supportive Housing model at Brisbane Common Ground. Read Integrated Healthcare and Supportive Housing.

    A Supportive Housing Worker, Tenant at BCG and BCG Nurse sharing a laugh

    Andy, Micah Projects Supportive Housing Worker; Kellie, Brisbane Common Ground (BCG) tenant and Arif, BCG Integrated Nursing Service Clinical Nurse. Photographer: Lachie Douglas.

    The Community Response to Hospital Emergency Departments (ED) (working together to connect care)


    The objectives of this Hospital and Community response are to:

    • reduce the number of unnecessary presentations to Emergency Departments at the Royal Brisbane and Women's Hospital (RBWH) and The Prince Charles Hospital (TPCH) through the provision of a targeted community health, housing and social connection response
    • facilitate communication across stakeholders that encourages collaboration and problem solving to improve service system responses and quality of life outcomes for the individual.

    A Clinical Nurse and a Support and Advocacy Worker aligned with the Home for Good Coordinated Access and Referral team provide care coordination and intensive case management to build the person's capacity to self-manage their health and wellbeing.

    This includes:

    • assistance and support to access and maintain stable accommodation
    • linkage with primary care and specialist health services
    • developing an integrated community support network
    • developing self-management strategies to manage their mental and physical health.

    View a short film which includes interviews with participants.

    Download the Referral form.

    2018 Scott Read Scott's story.

    The Community Response to Hospital ED is funded by Brisbane North PHN to partner with Royal Brisbane and Women's Hospital (RBWH) and The Prince Charles Hospital (TPCH) Emergency Departments (Working Together to Connect Care program) to work with vulnerable individuals who present frequently to ED.

    Please email us for more information.

  • + - Mental Health

    Partners in Recovery (PIR) supports individuals with complex needs and severe and persistent mental illness.

    Micah Projects is part of a consortium of service providers who deliver the PIR program in the southern metropolitan area of Brisbane.

    Team members work in partnership with participants to assess their needs and help them secure and maintain positive connections with the services that will assist them to achieve their goals. We support people to coordinate their access to services and encourage collaboration between those support services. We are also assisting participants to understand the National Disability Insurance Scheme (NDIS) and to complete Access Request Forms. These forms require evidence that demonstrates lifelong impairments that substantially reduce functioning in one or more six lifestyle domains such as mobility/motor skills, communication, social interaction, learning, self-care or self-management.

    Access to the program aims to improve the quality of life for people within a recovery framework.

    Approximately 15 per cent of the individuals in Micah Projects PIR program were able to access essential support for their mental illnesses for the first time in their lives.

    Who we work with

    The Partners in Recovery program is available to people aged 25 to 65 years living within the Metro-South area of Brisbane who:

    • are diagnosed with severe and persistent mental illness and other complex needs that require a response from multiple agencies
    • have persistent symptoms, significant functional impairment and psychosocial disability, and may have become disconnected from social or family support networks.

    What we do

    We provide in-person support to:

    • assist eligible participants to access and transition to the National Disability Insurance Scheme (NDIS)
    • identify individual needs
    • develop and prioritise goals
    • develop and maintain links with services needed to achieve those goals
    • facilitate better coordination of clinical and other supports and services to deliver person centred support individually tailored to the person's needs
    • periodic goal-review meetings to celebrate successes and determine new goals, and develop new plans to achieve them.

    PIR adopts a holistic, evidence-based approach to recovery which includes fostering a healthy sense of identity, including a sense of role and purpose in personal and community life for each participant.

    Chrissy

    “It’s very hard for someone who has worked all their lives to find themselves in this predicament.”

    Read Chrissy's story.

    Next steps

    To find out more about the PIR program, including eligibility criteria, please contact us. If you would like to refer a person to our service, please complete the PIR referral form and fax to (07) 3229 3713.

    If in doubt, call. We are committed to helping people find the support they need by providing information about the best organisation to contact.

    We welcome enquiries from professionals, including General Practitioners and Pharmacists regarding the PIR program. We encourage professionals to contact us to discuss eligibility requirements, and what support options might be available.

    The Evidence

    Micah Projects is devoted to delivering programs that achieve maximum positive impact by drawing on the best evidence-based research available for the prevention and ending of homelessness.

    Key research that we have drawn upon when developing and reviewing our PIR program includes:

    Investment

    The program is funded by the Australian Government Department of Health to support eligible participants achieve and sustain optimal health and wellbeing. Ten non-government organisations in the southern metropolitan area of Brisbane have been engaged to implement PIR in a way that complements existing support and service systems and any existing care coordination efforts already being undertaken.

    There are a number of sectors central to the success of this initiative including primary care (health and mental health), state/territory specialist mental health systems, the mental health and broader NGO sector, alcohol and other drug services, and income support services, as well as education, employment and housing supports.

    PIR is transitioning to the National Disability Insurance Scheme (NDIS) from July 2018 – December 2018, and will be fully operational under NDIS from January 2019 – June 2019, when the PIR program will cease.

    Donations are always appreciated and those over $2 are tax deductible.

    ↑ return to top

  • + - Social Inclusion

    Micah Projects adopts a holistic, evidence-based approach that recognises issues related to housing, health, social isolation, employment, education and income are all interconnected, and that solutions to these challenges require an integrated approach.

    We are committed to the provision of services to help vulnerable people to engage with and feel connected to their community of choice. Benefits of social inclusion programs can include:

    • a growing support network of family and friends
    • enhanced fitness and healthy lifestyle
    • improved tenancy or accommodation retention
    • improved independent living skills
    • a developed confidence to undertake training, education, and paid or voluntary work.

    Micah Projects incorporates social inclusion in all our programs and we have a dedicated social inclusion program called The Hive.

    ↑ return to top

    The Hive program supports individuals with In-Home Supports and Community Connections to maintain or regain their independence so they can continue to live safely in their home and actively participate in their communities. This vital part of Micah Projects social inclusion agenda works within the South Brisbane metropolitan area.

    Who we work with

    The Hive supports people who are within the South Brisbane catchment area and:

    • are deemed eligible for specialist support services by the Queensland Community Support Scheme (QCSS)
    • are under 65 (or under 50 years for Aboriginal and Torres Strait Islanders) living in the community and experiencing social isolation
    • are not eligible for the National Disability Insurance Scheme (NDIS)
    • have a long term disability, chronic illness, mental health or other condition that impacts on their day to day functional capacity and ability to participate in the community
    • are transitioning from homelessness or at risk of homelessness.

    What we do

    The Hive workers provide support for people to live as independently and safely as possible in their home. We assist individuals to have increased opportunities for participation in the community.

    As with all Micah Projects’ programs The Hive adopts a holistic, evidence-based approach which includes fostering a healthy sense of identity, including a sense of role and purpose in personal and community life for each participant.

    Next steps

    To apply to access The Hive services please contact the QCSS Access Point: phone 1800 600 300 or email QCSSaccesspoint@ozcare.org.au

    QCSS Access Point staff will assess QCSS eligibility and determine the support needed for an individual to remain living independently in their home. Read more about the Queensland Community Support Scheme on the Queensland Government’s website.

    The Evidence

    Micah Projects is devoted to delivering programs that achieve maximum positive impact by drawing on the best evidence-based research available.

    The Hive was born after a need was identified by the Micah Projects Quality, Innovation and Performance team following research carried out with a number of people who had recently been housed, called the Housing First approach to homelessness in Brisbane: Sustaining tenancies and the cost effectiveness of support services.

    The research identified that a sense of social inclusion helps people remain housed and not fall back in to a cycle of homelessness. The individuals surveyed identified loneliness as the dominant issue they faced once settled in permanent or long term accommodation.

    Investment

    The program is funded through Queensland Government's Queensland Community Support Scheme (QCSS). The Hive in particular is tasked to work with people living in the South Brisbane metropolitan area.

    Donations are always appreciated and those over $2 are tax deductible.

    ↑ return to top

  • + - Quality, Innovation and Performance

    Micah Projects is committed to maximising the impact we have in the lives of the people we support.

    In order to ensure we are being as effective and as efficient as possible we continually look for opportunities to be innovative, based on the best available evidence-based research. We complement this by evaluating our programs to ensure they are delivering the impact they were developed to deliver, enhancing and refining our programs and systems wherever possible.

    The Quality, Innovation and Performance team was established to enhance and inform the programs Micah Projects runs. It allows us to stay up to date with the latest best-practice in our field, the latest evidence-based research, and to pilot new programs reflecting that research.

    Through the work of the Quality, Innovation and Performance team, Micah Projects is able to direct its resources into the most effective, most efficient, evidence-based strategies to advance our mission.

    2016 Karyn At Ted X Ire

    Our CEO Karyn Walsh speaking at TEDxSouthBank 2016. The economic evaluation of the Homeless to Home Healthcare After-Hours Service demonstrated substantial savings for the government's health budget. Photography: Robyn McDonald.

    The team works across all Micah Projects Service Areas.

    Innovation

    • promote, develop and advocate for new initiatives across Micah Projects
    • investigate best practice and pioneering approaches developed in other parts of Australia and the world and explore how they can be applied in our organisation
    • communicate and consult with employees about new initiatives.

    Performance

    • promote effective planning for performance management processes across the organisation
    • identify indicators of success or challenges and promote innovation in implementation of strategic plan
    • review and analyse the effectiveness and impact of services for those we support and the community.

    Evaluation

    • develop outcome-based evaluation and performance frameworks for initiatives and programs in Micah Projects
    • commission external evaluations of services provided
    • ensure we have systems and skills to internally evaluate our services.

    Significant publications and research to which Micah Projects have contributed are listed on the last page of Micah Projects Highlights from our Story 1995–2015.

    To view Micah Projects publications please visit our Publications webpage.

    For more information please email us.

  • + - Other Crisis Services

    This website is full of information regarding our services. If you are in need of help or information, and you are unsure if Micah Projects has services to assist, please call our general number.

    Phone (07) 3029 7000.

    If Micah Projects can help, our staff will put you in contact with the person in our organisation who can assist you.

    We have strong collaborative partnerships with other service providers. If we are unable to provide the service you require, we will refer you directly to the most appropriate organisation.

    If you prefer to call other services directly, the Organisations below may be of assistance.


    Domestic Violence

    If you are currently in an emergency situation call the Police on 000.

    Brisbane Domestic Violence Service (BDVS) is Micah Projects service for woman and children experiencing or at risk of experiencing domestic and family violence. Phone (07)3217 2544. For more information please visit the dedicated BDVS website.

    dvconnect provides free help for women, men, children and pets affected by domestic and family violence across Queensland.

    dvconnect womensline
    (phone line for women, children and young people - 24 hours, 7 days) phone 1800 811 811

    dvconnect mensline
    (phone line for men - 9am - midnight, 7 days) phone 1800 600 636


    Homelessness

    Homeless Hotline
    If you are experiencing homelessness or are at risk of homelessness, you can contact Homeless Hotline freecall 1800 474 753 for confidential advice (24 hours) or email psosupport@smartservice.qld.gov.au

    This service can help by providing information about an immediate safe place to stay, practical assistance such as where to get meals, showers and clothing and advice and support.

    Home for Good
    Micah Projects Home for Goodservice works to prevent and end homelessness while ensuring the immediate needs of individuals and families experiencing homelessness are met and their rights protected. Please visit our dedicated website or phone (07) 3036 4444.


    General

    Lifeline
    Lifeline provides access to crisis support, suicide prevention and mental health support services. Phone 13 11 14.

    1800 RUOKDAY (1800 7865 329)
    This number links you through to 6 different crisis support or mental health information lines:

    Queensland Ombudsman
    The Queensland Ombudsman's Office is an independent complaints investigation agency. Their role is to ensure public agencies (state government departments and bodies, and local councils) act fairly and make the right decisions for Queenslanders.

    They also help public agencies improve their decision-making and administrative practice for the benefit of the community. If you believe that a public agency has made an unfair or incorrect decision about an issue that affects you, they may be able to help. Phone (07) 3005 7000 / Toll Free (landlines only) 1800 068 908.

    For information on more services view useful links.