Services

Micah Projects provides a range of support and advocacy services to individuals and families according to their needs and capacity.

  • + - Families, Women and Children

    Micah Projects understands the important role that a positive family life can play in supporting individuals, brining meaning to lives, and giving children the best possible start in life.

    For over two decades Micah Projects has been working with vulnerable families in Brisbane to help develop and maintain healthy, stable, positive family lives that provide all members with the opportunity to thrive.

    As with all Micah Projects’ programs devoted to maintaining successful tenancies we adopt a holistic, evidence-based approach which recognises that issues related to housing, health, social isolation, employment, education and income are all interconnected, and that solutions to these challenges require an integrated approach.

    Our Families, Women and Children programs cover a range of interconnected services including housing and homelessness, healthcare (including mental health), early childhood and parent education, and domestic violence intervention.

    A family having a good time at a park

    Monique, Luke and children who are working with our Young Mothers for Young Women and Family Support and Advocacy Teams. Photography: Lachie Douglas.


    We develop and implement evidence-based programs that work in partnership with families. Our programs operate a mutual respect model, and we demonstrate our respect for families through listening, outreaching, building relationships, developing understanding, creating realistic plans and working together to provide opportunities for women, their children and partners to achieve their aspirations as individuals and as a family.

    We aspire to provide services to families appropriate to their age and composition ensuring that they have the best possible opportunities to:

    • access housing and create a home
    • have safe and healthy relationships as a family, supported through practical assistance and education
    • access education, training and employment.

    Micah Projects offer a range of programs which aspire to assist children by assisting their parents to:

    • nurture their children from pregnancy to birth and throughout childhood, with quality healthcare
    • understand the needs of children in early childhood
    • become active participants in their children’s and their own formal and informal education and learning
    • access quality early childhood education and childcare
    • support their children to be school ready and
    • support their children in school retention
    • demonstrate healthy relationships and create a healthy, supportive, non-violent environment in which children are able to thrive.

    We are committed to working alongside parents to access services, resources and opportunities in the community and to provide them with the support they require to meet their aspirations and recover from adversity or crisis when it occurs. 

    Our programs also provide support to connect and encourage collaboration between the varied systems and support services that are significantly impacting on a family’s life at any given time, such as child protection, family law, domestic violence orders, justice, income support, education and healthcare. 

    Micah Projects receives funding from the Queensland Government through the Department of Communities, Child Safety and Disability Services to provide prevention services to young women, their children and partners, and families at risk of homelessness or currently experiencing homelessness. 

    Donations are always appreciated and those over $2 are tax deductible.

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    Micah Projects is committed to supporting young women, who are pregnant and/or parenting, to grow and develop as individuals and as mothers in a supportive, respectful environment.

    Young Mothers for Young Women (YMYW) has been supporting young Brisbane mothers for over twenty years. We work in partnership with the Mater Mothers Hospital in the provision of integrated support.

    YMYW assists young, pregnant and parenting women, 25 years and under, along with their children and families. The team incorporates peer and professional support, to assist young pregnant and parenting women in practical ways, allowing them to participate, socially and economically within their community.

    At YMYW we celebrate and support young parents! Our service incorporates a peer-mentoring model where our Peer Support Workers are experts on young parenting because they are young parents themselves. They bring knowledge, skills, experience and understanding to the program. Read Hayley’s story.

    The YMYW service celebrated its 20th anniversary in 2015. 

    Who we work with 

    YMYW is available to young women, 25 years and under, who are pregnant and/or parenting and residing in the Brisbane City Council area. Young women who are pregnant and living in the Mater Mothers' catchment area (Brisbane South) may also be eligible for antenatal care via the the Young Mothers Partnership Program (YMPP).

    What we do 

    YMYW offers:

    • access to specialist antenatal services and midwifery care 
    • peer-led education
    • individualised, planned family support and advocacy services 
    • a dynamic early childhood education program
    • mothers' groups specifically designed for young mothers
    • referral to other services providing health, housing, income, legal and relationship advice and support
    • school readiness support through the Parents as Teachers (PAT) home visitation program. 

    Micah Projects adopts a holistic, evidence-based approach across all our programs. We recognise issues related to housing, health, social isolation, employment, education and income are interconnected, and solutions require an integrated approach.

    Boy with his Mum sharing a laugh

    Dane with his Mum Melissa at Young Mothers for Young Women’s 4th Trimester group. Photography: Katie Bennett.


    Next steps 

    We are committed to helping young women who are pregnant and parenting wherever possible. To find out more about YMYW, please please contact us.

    The Evidence 

    Micah Projects is devoted to delivering programs that achieve maximum positive impact, by drawing on the best available evidence-based research. 

    Key research and best-practice frameworks used to develop and review our YMYW service include:

    Investment 

    The program is funded by the Queensland Government through the Department of Communities, Child Safety and Disability Services.

    Donations are always appreciated and those over $2 are tax deductible.

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    Micah Projects is committed to supporting Brisbane woman and children, to ensure they feel safe and free from fear of domestic and family violence.

    Our Brisbane Domestic Violence Service (BDVS) team is a first port of call for woman and children experiencing or at risk of experiencing domestic and family violence.  

    If you are experiencing domestic and family violence, please call 3217 2544.

    If you are currently in an emergency situation call the Police on 000.

    Visit the Brisbane Domestic Violence Service Website

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    Micah Projects is part of a consortium of service providers who work to support people at risk of homelessness to maintain their existing tenancy or accommodation where possible, and/or to access more sustainable accommodation for the future where appropriate.

    We provide support for private and public tenants to sustain their tenancies through a range of services including tenancy support, advocacy, case management, financial counselling and referral services.

    These services reflect the Micah Projects strategy to:

    • respond to a crisis early to prevent an individual or family from becoming homeless 
    • provide rapid rehousing options where appropriate to minimise the length of time homelessness is experienced 
    • help individuals and families to navigate what long-term sustainable housing options are available and affordable for them
    • provide access to integrated post-housing support in order to prevent a return to homelessness.

    Who we work with 

    Individuals and families with children under 18 who:

    • are currently in rental accommodation or housing, either private or public
    • are at risk of not maintaining a tenancy, or are currently experiencing homelessness
    • have persistent symptoms, significant functional impairment and psychosocial disability, and may have become disconnected from social or family support networks
    • are at risk of not maintaining a tenancy.

    What we do 

    We provide a range of very practical support services designed to help individuals and families find and sustain appropriate housing.

    We offer in-person support to:

    • identify individual and family needs
    • develop and prioritise housing goals
    • manage income, budgets and any existing debts, and access financial counselling where appropriate through our referral network
    • access the correct support and assistance entitlements
    • use your own income to access safe, affordable, ongoing short-term accommodation and ultimately long-term housing
    • develop and maintain links with services needed to achieve your housing and related individual/family goals, such as health, education, training and employment goals
    • help communicate with organisations regarding issues which may be impacting on your life such as child protection, income support, education, child care, corrections, employment and training 
    • access legal support and advice relating to tenancy matters through referrals
    • negotiate positive housing outcomes when disputes arise
    • end tenancies positively when it is time to move on
    • assist with the One Social Housing application process where necessary.

    We adopt a holistic, evidence-based approach that recognises issues related to housing, health, social isolation, employment, education and income are all interconnected, and that solutions to these challenges require an integrated approach.

    A family of eight in their home smiling together

    “It was a major win for us, the moment we were able to walk out of that hotel room,” Katrina Parson. Photography: Craig Holmes.

    Read the Parson's Family story.

    Next steps 

     To find out more, including eligibility criteria for individuals and families, please contact us.

    If in doubt, call. We are committed to helping people experiencing a housing crisis, ether directly or by providing information about the best organisation to contact.

    The Evidence 

    Micah Projects is devoted to delivering programs that achieve maximum positive impact by drawing on the best evidence-based research available for the prevention and ending of homelessness.

    Key research and best-practice frameworks that we have drawn upon when developing and reviewing our service include:

    Investment 

    The program is funded by the Queensland Government Department of Housing and Public Works

    Donations are always appreciated and those over $2 are tax deductible.

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    Experiencing homelessness, or being at risk of homelessness is a highly emotional and challenging experience. Micah Projects understands this is particularly so for families with children.

    While Micah Projects does not have housing stock of its own to provide to people experiencing homelessness, and does not operate a shelter or emergency accommodation service, we do provide a range of support services to help people prevent homelessness and ensure no children find themselves sleeping on the street. Since 2001, no child experiencing homelessness that Micah Projects has encountered has continued to sleep rough.

    Our team members have extensive knowledge and experience in the delivery of services and support to people experiencing homelessness or at risk of experiencing homelessness, including for families with children under 18.

    Who we work with 

    Family crisis support is available to families who:

    • are currently experiencing homelessness or 
    • are currently in rental accommodation or housing, either private or public and at risk of not maintaining a tenancy, and
    • have children under 18 as part of their family unit.

    Rebecca

    "Asking for help is not a failure. Sometimes you just need help, so don’t be afraid to ask.”

    Read Rebecca's story.

    What we do 

    Micah Projects can assist families to:

    • access existing emergency and transitional housing services
    • investigate private, public or community housing options which are affordable and permanent 
    • discuss your housing situation and develop a plan to move beyond crisis and homelessness
    • identify the best option for emergency or transition accommodation for all members of the family, ensuring safety and support
    • help encourage connections and collaborations between the varied support services a family may be currently working with
    • navigate the One Social Housing process and/or ensure your existing housing application is current
    • access outreach family support while in emergency accommodation
    • establish a home with furniture, white goods and/or access to belongings to create a new family home
    • negotiate and link with services to ensure your safety, if required
    • negotiate positive outcomes with the various systems that are having an impact on your family life such as child protection, family law, income support, education, training and employment, healthcare, justice systems and child care.

    Key service providers with whom Micah Projects have a collaborative partnership with, and who we may refer people to include:

    While we can refer individuals and families in need to the most appropriate people for support services, we can act as the as a primary contact point, liaise with partners to help people stay on track towards safe and affordable long-term housing.

    Fin Artwork 5

    At Micah projects we believe that every child and adult has the right to a home, an income, healthcare, education, safety, dignity and connection with their community of choice. Illustration: Jonathan Bentley.


    Next steps 

    We are available to provide information and advice over the phone from 8am to 5pm, 7 days a week. Information and advice is available to people in crisis or people looking to refer someone for support. Contact us.

     
    The Evidence 

    Micah Projects is devoted to delivering programs that achieve maximum positive impact by drawing on the best evidence-based research available for the prevention and ending of homelessness.

    Key research and best-practice frameworks that we have drawn upon when developing and reviewing our service include:

    Investment 

    The program is funded by the Queensland Government Department of Communities, Child Safety and Disability Services

    Donations are always appreciated and those over $2 are tax deductible.

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    Micah Projects understands the importance of high quality, inclusive, evidence-based early childhood education in order to give a child the best start in life.

    It is even more imperative for children at risk of experiencing homelessness, those experiencing domestic and family violence, and children of young mothers.

    Most recently Micah Projects has implemented a two-generational Parents as Teachers early intervention model into our current support services for families at risk of or experiencing homelessness and for young women (25 years and under) who are pregnant and/or parenting. This early childhood education model is designed to break the inter-generational cycle of poverty.

    Parents as Teachers is an evidence-based early childhood model for children from ante-natal to five years that works with parents and children together to emphasise family wellbeing, parent-child interactions and development-centred parenting. The approach is designed to assist parents to learn more about their child’s development in order to help them provide the best possible start in life and to feel more confident in their own parenting abilities. 

    Delivery of the Parents as Teachers model includes working together with parents and children in their own homes, as well as in group connection activities with other families. 

    Micah Projects chose to implement this model following significant research and evaluation into its efficacy as an early intervention strategy. We are one of the first organisations in Australia to train our family support and early childhood workers in the application of the full Parents as Teachers curriculum.

    Parents as Teachers complements the early intervention program with young pregnant and parenting women, which is funded by the Queensland Government Department of Communities, Child Safety and Disabilities Services

    For more information, please view the Parents as Teachers factsheet or contact us.

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  • + - Domestic and Family Violence

    Micah Projects is committed to supporting Brisbane woman and children, to ensure they feel safe and free from fear of domestic and family violence.

    Our Brisbane Domestic Violence Service (BDVS) team is a first port of call for woman and children experiencing or at risk of experiencing domestic and family violence.  

    If you or a family member or friend are experiencing domestic and family violence, please call (07) 3217 2544. Support is available 24 hours a day, seven days a week.

    If you are currently in an emergency situation call the Police on 000.

    BDVS provides information and referral, crisis support, practical assistance, advocacy, counselling and emotional support. We work to provide a safe environment in which people can access our services to meet their needs - over the phone, on-line, or via in-person visits in the home or at a nominated safe place.

    Visit the Brisbane Domestic Violence Service Website

  • + - Housing and Homelessness (Home for Good)

    Micah Projects is committed to ending homelessness in Brisbane: one person, one family at a time.

    Our Home for Good housing and support service is a first port of call for people experiencing or at risk of experiencing homelessness.  

    If you are currently experiencing a housing crisis, we are the people to call. You can phone us 7 days on (07) 3036 4444.

    Our Home for Good service works to prevent and end homelessness while ensuring the immediate needs of individuals and families experiencing homelessness are met and their rights protected.

    Visit the Home for Good Website

  • + - Adults who experienced childhood abuse in an institutional setting

    Micah Projects is committed to supporting individuals, who experienced childhood abuse in an institutional setting, by being present with them in seeking justice and healing so as to enhance their quality of life through recognition and redress.

    Lotus Place is a dedicated resource centre for people who experienced institutional abuse. The centres provide opportunity, resources and services to people who are seeking connection and support through a shared understanding of the impact of the betrayal of trust on their childhood, with life-long consequences on their quality of life as adults.

    Lotus Place exists in three locations, Brisbane, Rockhampton and Townsville from which outreach to surrounding communities occurs through an integrated funding response by the Australian and Queensland governments. Lotus Place is part of the National network of Find and Connect services.

    Visit the Lotus Place Website

  • + - Disability

    Micah Projects is committed to working with people with disability, to live a safe and independent life in our community. 

    We acknowledge the diversity of backgrounds, developmental abilities and capacities of people with a disability. We work with each individual around their choices, their understanding of their responsibilities, their behaviour and consequences, their access to healthcare, meaningful activities, safe and respectful relationships and affordable housing. 

    Micah Projects works within the funding arrangements of financial packages assigned to individuals determined by need through the Queensland Government Department of Communities, Child Safety and Disabilities Services, with a particular commitment to working with people who are are living with challenging behaviours and who are often marginalised by service systems and the community.  

    The programs

    Resident Support Program (RSP)
    RSP workers are engaged daily with people who are residents of privately owned supported accommodation and boarding houses in the inner city of Brisbane to ensure their connection to the services, opportunities and entitlements in the community are created and maintained. Recognising the limited disposable income of many residents RSP is committed to facilitating opportunities for peer support, recreation and community engagement. 

    Homefront
    The Homefront team is dedicated to working with people who have a psychiatric disability to live independently in the community through access to affordable housing and supportive services. The Homefront team works with many people who have made the transition from chronic homelessness to creating a home, sustaining their tenancy, accessing community services and meaningful activity and connection in the community. 

    Partners in Recovery (PIR)  
    PIR aims to better support people with severe and persistent mental illness with complex needs and their carers and families, by getting multiple sectors, services and supports they may come into contact with (and could benefit from) to work in a more collaborative, coordinated, and integrated way. 

    Social Inclusion Program
    The Social Inclusion Program supports individuals who are living with a developmental or acquired disability and/or a mental illness, and have been allocated their own funding, to participate in communities of their choice and to maintain their living arrangements. 

    Heather

    “Choir has been bloody great. I don’t think I’m any good at bugger all, but I’ve had so many people say to me I’m so darn great with my singing,” Heather. Photography: Katie Bennett.

    Read Heather’s story

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    The Resident Support Program (RSP) is Micah Projects’ program dedicated to helping vulnerable individuals with complex disabilities, including psychiatric disabilities to enjoy a quality of life, to maintain a tenancy and to create a home. 

    RSP is a flexible and creative outreach program that works to enhance people’s independence and confidence, supporting them with daily tasks such as personal hygiene, access to health services and the responsibilities of successfully maintaining a tenancy, while also supporting people to develop and maintain healthy supportive relationships with health providers, community support services and socially within their community of choice.

    Who we work with 

     The Resident Support Program is available to individuals who:

    • have a disability, and
    • are between 18 and 65 years of age, and
    • are living in private residential services levels 1, 2 or 3 (this includes private hostels, boarding houses and private aged rental facilities), and
    • are living in the inner-Brisbane area.

    Individuals who meet the first three requirements but live outside the inner-Brisbane area may be eligible for services from a neighbouring RSP service provider. Please feel free to contact us for information about your area.

    What we do 

    RSP provides a broad range of services designed to improve the quality of life of the people we support. RSP is a highly individualised, one-on-one support program that commences with an initial collaborative assessment of an individual’s needs, complemented by a peer support group called ‘Campbell’s Club’. All activities are designed to help individuals to become more independent.

    2016 Cristine

    “I’ve had a hard life, and now I’m fixing it. With all the damage it’s going to take a bit more time. I’m still scarred, but I’m working on it.”

    Read Cristine's story.

    The RSP program is delivered by dedicated staff who understand and appreciate they are one of a very small number of supporters in the lives of the people in the program. It is not uncommon for people in the RSP program to have lived in institutions for much of their lives, and are now in need of support to help become more empowered in shaping their own future.

    RSP provides a range of individualised services that can help people to:

    • feel comfortable engaging in social interactions
    • feel a sense of pride in their accomplishments
    • feel safe and secure
    • complete daily activities such as shopping, attending appointments and maintaining their home
    • connect with health professionals, and where possible develop meaningful relationships with ongoing health care providers to forge trust, and encourage ongoing treatment as appropriate
    • understand the rights and responsibilities of being a tenant
    • secure appropriate income entitlements
    • make and manage budgets and negotiate debt repayments
    • negotiate court and legal systems
    • seek out and take advantage of employment, volunteering and/or educational opportunities as appropriate
    • develop, reconnect or strengthen connections with family and friends where desired
    • explore activities in the community including recreational, social and cultural activities.

    RSP also provides community activities through a support group known as ‘Campbell’s Club’ to complement one-on-one support. These activities aim to foster social inclusion and breakdown social isolation.

    Man enjoying his morning at a gathering

    Clinton (aka Sir President), enjoying a morning at Campbell’s Club. Photography: Robyn McDonald.

    As with all Micah Projects’ programs devoted to maintaining successful tenancies RSP adopts a holistic, evidence-based approach that recognises issues related to housing, health, social isolation, employment, education and income are all interconnected, and that solutions to these challenges require an integrated approach. We also recognise the importance of fostering a renewed, healthy sense of identity, including a role and purpose in personal and community life for each participant.

    Next steps 

    To find out more about the RSP program, including eligibility criteria, please contact us.

    We welcome enquiries from professionals seeking to discuss what support options might be available for individuals they are currently supporting.

    The Evidence 

    Micah Projects is devoted to delivering programs that achieve maximum positive impact by drawing on the best evidence-based research available for the prevention and ending of homelessness, and the support of vulnerable people in our community.

    Key research that we have drawn upon when developing and reviewing our Resident Support Program includes:

    Investment 

    The program is funded by the Queensland Government Department of Communities, Child Safety and Disabilities Services

    Donations are always appreciated and those over $2 are tax deductible.

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    The Homefront team is dedicated to working with people who have psychiatric and other disabilities to live independently in the community through access to affordable housing and supportive services. 

    The Homefront program uses a Supportive Housing approach, providing proactive and consistent support within a Planned Support model. 

    Who we work with 

    The Homefront program is available to individuals:

    Participants need to be living in affordable housing in Brisbane. This could include public, community-managed or private rental housing.

    What we do 

    Homefront services include highly individualised one-on-one support programs, complemented by community engagement activities. The service is available seven days a week.

    Homefront provides a range of individualised services that can help people to:

    • understand the rights and responsibilities of being a tenant
    • secure appropriate income entitlements
    • make and manage budgets and negotiate debt repayments
    • connect with health professionals
    • complete daily activities such as shopping, attending appointments and maintaining their home
    • seek out and take advantage of employment, volunteering and/or educational opportunities
    • reconnect or strengthen connections with family and friends
    • explore activities in the community including recreational, social and cultural activities.

    Homefront also provides community activities to complement one-on-one support. These activities aim to foster social inclusion and breakdown social isolation. Events can range from a weekly barbecue in a public park, to supporting the reconnection of family and friend networks through social events.

    As with all Micah Projects’ programs devoted to maintaining successful tenancies Homefront adopts a holistic, evidence-based approach which includes fostering a healthy sense of identity, including a sense of role and purpose in personal and community life for each participant.

    Patty

    “I’ve got myself into TAFE and have done some English and am doing some maths now. I’m proud of it,” Patty. Photography: Katie Bennett.

    Read Patty's story.

    Next steps 

    To find out more about the Homefront program, including eligibility criteria, please contact us.

    Professionals seeking to make a referral to the Homefront program should note it is important to check that the person to be referred is eligible. Some individuals who are not eligible for the Homefront program may be eligible for other programs offered by Micah Projects. We encourage professionals to contact us to discuss what other support options might be available.

    The Evidence 

    Homefront has achieved a 95% success rate in supporting its participants to maintain successful tenancies.

    Micah Projects is devoted to delivering programs that achieve maximum positive impact by drawing on the best evidence-based research available for the prevention and ending of homelessness.

    Key research that we have drawn upon when developing and reviewing our Homefront program includes:

    Investment 

    The program is funded by the Queensland Government Department of Communities, Child Safety and Disabilities Services. In the future funding may be available via the National Disability Insurance Scheme. 

    Donations are always appreciated and those over $2 are tax deductible.

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    Partners in Recovery (PIR) supports individuals with complex needs and severe and persistent mental illness.

    Micah Projects is part of a consortium of service providers who deliver the PIR program in the southern metropolitan area of Brisbane. 

    Team members work in partnership with participants to assess their needs and help them secure and maintain positive connections with the services that will assist them to achieve their goals. We support people to coordinate their access to services and encourage collaboration between those support services.

    Access to the program aims to improve the quality of life for people within a recovery framework.  

    Approximately 15 per cent of the individuals in Micah Projects PIR program were able to access essential support for their mental illnesses for the first time in their lives.

    Who we work with 

    The Partners in Recovery program is available to people aged 25 to 65 years living within the Metro-South area of Brisbane who:

    • are diagnosed with severe and persistent mental illness and other complex needs that require a response from multiple agencies 
    • have persistent symptoms, significant functional impairment and psychosocial disability, and may have become disconnected from social or family support networks.

    What we do 

    We provide in-person support to:

    • identify individual needs
    • develop and prioritise goals
    • develop and maintain links with services needed to achieve those goals
    • facilitate better coordination of clinical and other supports and services to deliver person centred support individually tailored to the person's needs
    • periodic goal-review meetings to celebrate successes and determine new goals, and develop new plans to achieve them.

    PIR adopts a holistic, evidence-based approach to recovery which includes fostering a healthy sense of identity, including a sense of role and purpose in personal and community life for each participant.

    Chrissy

    “It’s very hard for someone who has worked all their lives to find themselves in this predicament.”

    Read Chrissy's story.

    Next steps 

    To find out more about the PIR program, including eligibility criteria, please contact us. If you would like to refer a person to our service, please complete the PIR referral form and fax to (07) 3864 7546.

    If in doubt, call. We are committed to helping people find the support they need by providing information about the best organisation to contact.

    We welcome enquiries from professionals, including General Practitioners and Pharmacists regarding the PIR program. We encourage professionals to contact us to discuss eligibility requirements, and what support options might be available.

    The Evidence

    Micah Projects is devoted to delivering programs that achieve maximum positive impact by drawing on the best evidence-based research available for the prevention and ending of homelessness.

    Key research that we have drawn upon when developing and reviewing our PIR program includes:

    Investment 

    The program is funded by the Australian Government Department of Health to support eligible participants achieve and sustain optimal health and wellbeing. Ten non-government organisations in the southern metropolitan area of Brisbane have been engaged to implement PIR in a way that complements existing support and service systems and any existing care coordination efforts already being undertaken.

    There are a number of sectors central to the success of this initiative including primary care (health and mental health), state/territory specialist mental health systems, the mental health and broader NGO sector, alcohol and other drug services, and income support services, as well as education, employment and housing supports.

    PIR is transitioning to the National Disability Insurance Scheme (NDIS) from July 2018 – December 2018, and will be fully operational under NDIS from January 2019 – June 2019, when the PIR program will cease.

    Donations are always appreciated and those over $2 are tax deductible.

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    Many people in our community are living with a disability. This may be a physical or intellectual disability from birth, a disability arising from an accident, an acquired brain injury or psychiatric illness. 

    Our social inclusion team have the skills and ability to negotiate with individuals and their families regarding what support they require and how they would like it to be organised. 

    Our priority is to work with people who require services to maintain their housing, and other obligations as well as have a quality of life. Many of the people supported by Micah Projects have been living very vulnerable lifestyles and are often challenged by the systems and processes required to live a fulfilling life in the community. 

    Social Inclusion Program is Micah Projects’ program dedicated to helping vulnerable people who are living with a developmental or acquired disability and/or a mental illness to live a connected and independent life by participating in their chosen community and maintaining their living arrangements.

    Who we work with 

    The Social Inclusion Program is available to individuals:

    Participants need to be living in Brisbane.  

    Weekly group that meets to play darts

    There is always a great turn out for the darts! The group meets weekly on Tuesdays at West End Community House and for some, they say it’s the highlight of their week. But it’s all about the bullseyes and the all-important pictures to be taken when it happens. The group have been playing darts with each other for a long time and so have become good friends. From left: Barry, Billy, Kym, Francine, Clinton and George. Photography: Craig Holmes.


    What we do 

    The Social Inclusion Program provides highly individualised one-on-one support that focuses on empowering individuals. It is a person-centred model of operation, where the individual participant determines the objectives and tasks to be prioritised, and receives individualised, direct support to help achieve those objectives.

    The service is available seven days a week.

    The Social Inclusion Program provides a range of individualised services that can help people to:

    • connect with family and friends
    • engage in social activities
    • stay fit and healthy
    • join clubs and groups
    • maintain accommodation
    • develop and maintain independent living skills
    • support recovery programs and activities
    • minimise the potential for harm
    • enrol in, attend and complete training or education
    • find and attend work, both paid and voluntary.

    In keeping with an empowerment approach, Social Inclusion Program team members act as guides and advocates, supporting and encouraging individuals to make their own decisions.

    As with all our programs which include support for maintaining successful tenancies the Social Inclusion Program adopts a holistic, evidence-based approach which includes fostering a healthy sense of identity, including a sense of role and purpose in personal and community life for each participant.

    Next steps 

    To find out more about the Social Inclusion Program, including eligibility criteria, please contact us.

    Professionals seeking to make a referral to the Social Inclusion Program should note it is important to check that the person to be referred is eligible. Some individuals who are not eligible for the Social Inclusion Program may be eligible for other programs offered by Micah Projects. We encourage professionals to contact us to discuss what support options might be available.

    The Evidence

    Micah Projects is devoted to delivering programs that achieve maximum positive impact by drawing on the best evidence-based research available for the prevention and ending of homelessness.

    Key research that we have drawn upon when developing and reviewing our Social Inclusion Program includes:

    Investment 

    The program is funded via individual support packages that eligible participants receive from the Queensland Government Department of Communities, Child Safety and Disabilities Services

    Future funding might be available via the National Disability Insurance Scheme. 

    Donations are always appreciated and those over $2 are tax deductible.

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  • + - Mental Health

    Micah Projects is committed to working with individuals who are experiencing the impacts of having a mental illness and their families.   

    We have adopted an approach where all staff and service areas are informed, and have access to resources to assist people with mental illness whether the service is funded specially to provide mental health services or not. This is in recognition of the prevalence of mental illness amongst populations (individuals and families) who are homeless, have experienced trauma and childhood abuse, are experiencing domestic violence, or who due to the presence of a number of co-occurring health issues are often struggling to access multiple service systems.

    Micah Projects is committed to enhancing our ability and capacity to respond and support people:

    • through multidisciplinary teams delivering clinical, social and housing responses
    • by working with inclusive healthcare partners to provide a more integrated approach to meeting the diversity of health needs such as primary care, addiction and mental health services
    • by promoting a person-centred, trauma sensitive and recovery oriented practice.

    The programs

    Partners in Recovery (PIR) 
    PIR aims to better support people with severe and persistent mental illness with complex needs and their carers and families, by getting multiple sectors, services and supports they may come into contact with (and could benefit from) to work in a more collaborative, coordinated, and integrated way. 

    Homefront
    The Homefront team is dedicated to working with people who have a psychiatric disability to live independently in the community through access to affordable housing and supportive services. The Homefront team works with many people who have made the transition from chronic homelessness to creating a home, sustaining their tenancy, accessing community services and meaningful activity and connection in the community. 

    Social Inclusion Program
    The Social Inclusion Program supports individuals who are living with a developmental or acquired disability and/or a mental illness, and have been allocated their own funding, to participate in communities of their choice and to maintain their living arrangements. 

    Resident Support Program (RSP)
    RSP workers are engaged daily with people who are residents of privately owned supported accommodation and boarding houses in the inner city of Brisbane to ensure their connection to the services, opportunities and entitlements in the community are created and maintained. Recognising the limited disposable income of many residents RSP is committed to facilitating opportunities for peer support, recreation and community engagement. 

    Jessica

    “I’ve got bipolar and get depressed without a cat. Charlotte loves it here. The room is excellent and you get the city lights,” Brisbane Common Ground tenant Jessica. Photography: Katie Bennett.

    Read Jessica’s story.

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    Partners in Recovery (PIR) supports individuals with complex needs and severe and persistent mental illness.

    Micah Projects is part of a consortium of service providers who deliver the PIR program in the southern metropolitan area of Brisbane. 

    Team members work in partnership with participants to assess their needs and help them secure and maintain positive connections with the services that will assist them to achieve their goals. We support people to coordinate their access to services and encourage collaboration between those support services.

    Access to the program aims to improve the quality of life for people within a recovery framework.  

    Approximately 15 per cent of the individuals in Micah Projects PIR program were able to access essential support for their mental illnesses for the first time in their lives.

    Who we work with 

    The Partners in Recovery program is available to people aged 25 to 65 years living within the Metro-South area of Brisbane who:

    • are diagnosed with severe and persistent mental illness and other complex needs that require a response from multiple agencies 
    • have persistent symptoms, significant functional impairment and psychosocial disability, and may have become disconnected from social or family support networks.

    What we do 

    We provide in-person support to:

    • identify individual needs
    • develop and prioritise goals
    • develop and maintain links with services needed to achieve those goals
    • facilitate better coordination of clinical and other supports and services to deliver person centred support individually tailored to the person's needs
    • periodic goal-review meetings to celebrate successes and determine new goals, and develop new plans to achieve them.

    PIR adopts a holistic, evidence-based approach to recovery which includes fostering a healthy sense of identity, including a sense of role and purpose in personal and community life for each participant.

    Chrissy

    “It’s very hard for someone who has worked all their lives to find themselves in this predicament.”

    Read Chrissy's story.

    Next steps 

    To find out more about the PIR program, including eligibility criteria, please contact us. If you would like to refer a person to our service, please complete the PIR referral form and fax to (07) 3864 7546.

    If in doubt, call. We are committed to helping people find the support they need by providing information about the best organisation to contact.

    We welcome enquiries from professionals, including General Practitioners and Pharmacists regarding the PIR program. We encourage professionals to contact us to discuss eligibility requirements, and what support options might be available.

    The Evidence

    Micah Projects is devoted to delivering programs that achieve maximum positive impact by drawing on the best evidence-based research available for the prevention and ending of homelessness.

    Key research that we have drawn upon when developing and reviewing our PIR program includes:

    Investment 

    The program is funded by the Australian Government Department of Health to support eligible participants achieve and sustain optimal health and wellbeing. Ten non-government organisations in the southern metropolitan area of Brisbane have been engaged to implement PIR in a way that complements existing support and service systems and any existing care coordination efforts already being undertaken.

    There are a number of sectors central to the success of this initiative including primary care (health and mental health), state/territory specialist mental health systems, the mental health and broader NGO sector, alcohol and other drug services, and income support services, as well as education, employment and housing supports.

    PIR is transitioning to the National Disability Insurance Scheme (NDIS) from July 2018 – December 2018, and will be fully operational under NDIS from January 2019 – June 2019, when the PIR program will cease.

    Donations are always appreciated and those over $2 are tax deductible.

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    The Homefront team is dedicated to working with people who have psychiatric and other disabilities to live independently in the community through access to affordable housing and supportive services. 

    The Homefront program uses a Supportive Housing approach, providing proactive and consistent support within a Planned Support model. 

    Who we work with 

    The Homefront program is available to individuals:

    Participants need to be living in affordable housing in Brisbane. This could include public, community-managed or private rental housing.

    What we do 

    Homefront services include highly individualised one-on-one support programs, complemented by community engagement activities. The service is available seven days a week.

    Homefront provides a range of individualised services that can help people to:

    • understand the rights and responsibilities of being a tenant
    • secure appropriate income entitlements
    • make and manage budgets and negotiate debt repayments
    • connect with health professionals
    • complete daily activities such as shopping, attending appointments and maintaining their home
    • seek out and take advantage of employment, volunteering and/or educational opportunities
    • reconnect or strengthen connections with family and friends
    • explore activities in the community including recreational, social and cultural activities.

    Homefront also provides community activities to complement one-on-one support. These activities aim to foster social inclusion and breakdown social isolation. Events can range from a weekly barbecue in a public park, to supporting the reconnection of family and friend networks through social events.

    As with all Micah Projects’ programs devoted to maintaining successful tenancies Homefront adopts a holistic, evidence-based approach which includes fostering a healthy sense of identity, including a sense of role and purpose in personal and community life for each participant.

    2014 Troy Coochie

    Richy and Troy. Photography: Lachie Douglas.

    Next steps 

    To find out more about the Homefront program, including eligibility criteria, please contact us.

    Professionals seeking to make a referral to the Homefront program should note it is important to check that the person to be referred is eligible. Some individuals who are not eligible for the Homefront program may be eligible for other programs offered by Micah Projects. We encourage professionals to contact us to discuss what other support options might be available.

    The Evidence 

    Homefront has achieved a 95% success rate in supporting its participants to maintain successful tenancies.

    Micah Projects is devoted to delivering programs that achieve maximum positive impact by drawing on the best evidence-based research available for the prevention and ending of homelessness.

    Key research that we have drawn upon when developing and reviewing our Homefront program includes:

    Investment 

    The program is funded by the Queensland Government Department of Communities, Child Safety and Disabilities Services. In the future funding may be available via the National Disability Insurance Scheme. 

    Donations are always appreciated and those over $2 are tax deductible.

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    Many people in our community are living with a disability. This may be a physical or intellectual disability from birth, a disability arising from an accident, an acquired brain injury or psychiatric illness. 

    Our social inclusion team have the skills and ability to negotiate with individuals and their families regarding what support they require and how they would like it to be organised. 

    Our priority is to work with people who require services to maintain their housing, and other obligations as well as have a quality of life. Many of the people supported by Micah Projects have been living very vulnerable lifestyles and are often challenged by the systems and processes required to live a fulfilling life in the community. 

    Social Inclusion Program is Micah Projects’ program dedicated to helping vulnerable people who are living with a developmental or acquired disability and/or a mental illness to live a connected and independent life by participating in their chosen community and maintaining their living arrangements.

    Who we work with 

    The Social Inclusion Program is available to individuals:

    Participants need to be living in Brisbane.  

    What we do 

    The Social Inclusion Program provides highly individualised one-on-one support that focuses on empowering individuals. It is a person-centred model of operation, where the individual participant determines the objectives and tasks to be prioritised, and receives individualised, direct support to help achieve those objectives.

    The service is available seven days a week.

    The Social Inclusion Program provides a range of individualised services that can help people to:

    • connect with family and friends
    • engage in social activities
    • stay fit and healthy
    • join clubs and groups
    • maintain accommodation
    • develop and maintain independent living skills
    • support recovery programs and activities
    • minimise the potential for harm
    • enrol in, attend and complete training or education
    • find and attend work, both paid and voluntary.

    In keeping with an empowerment approach, Social Inclusion Program team members act as guides and advocates, supporting and encouraging individuals to make their own decisions.

    As with all our programs which include support for maintaining successful tenancies the Social Inclusion Program adopts a holistic, evidence-based approach which includes fostering a healthy sense of identity, including a sense of role and purpose in personal and community life for each participant.

    2014 Mmdd Dance Floor

    Moonlight Magic Dinner Dance revellers enjoying a night of glamour and fun. It is one of the only gala events in Brisbane which is truly inclusive of the broad spectrum of our community.


    Next steps 

    To find out more about the Social Inclusion Program, including eligibility criteria, please contact us.

    Professionals seeking to make a referral to the Social Inclusion Program should note it is important to check that the person to be referred is eligible. Some individuals who are not eligible for the Social Inclusion Program may be eligible for other programs offered by Micah Projects. We encourage professionals to contact us to discuss what support options might be available.

    The Evidence

    Key research that we have drawn upon when developing and reviewing our Social Inclusion Program includes:

    Investment 

    The program is funded via individual support packages that eligible participants receive from the Queensland Government Department of Communities, Child Safety and Disabilities Services

    Future funding might be available via the National Disability Insurance Scheme. 

    Donations are always appreciated and those over $2 are tax deductible.

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    The Resident Support Program (RSP) is Micah Projects’ program dedicated to helping vulnerable individuals with complex disabilities, including psychiatric disabilities to enjoy a quality of life, to maintain a tenancy and to create a home. 

    RSP is a flexible and creative outreach program that works to enhance people’s independence and confidence, supporting them with daily tasks such as personal hygiene, access to health services and the responsibilities of successfully maintaining a tenancy, while also supporting people to develop and maintain healthy supportive relationships with health providers, community support services and socially within their community of choice.

    Dee Jay

    Deejay. Photography: Craig Holmes.

    Read Deejay’s story.

    Who we work with 

     The Resident Support Program is available to individuals who:

    • have a disability, and
    • are between 18 and 65 years of age, and
    • are living in private residential services levels 1, 2 or 3 (this includes private hostels, boarding houses and private aged rental facilities), and
    • are living in the inner-Brisbane area.

    Individuals who meet the first three requirements but live outside the inner-Brisbane area may be eligible for services from a neighbouring RSP service provider. Please feel free to contact us for information about your area.

    What we do 

    RSP provides a broad range of services designed to improve the quality of life of the people we support. RSP is a highly individualised, one-on-one support program that commences with an initial collaborative assessment of an individual’s needs, complemented by a peer support group called ‘Campbell’s Club’. All activities are designed to help individuals to become more independent.

    The RSP program is delivered by dedicated staff who understand and appreciate they are one of a very small number of supporters in the lives of the people in the program. It is not uncommon for people in the RSP program to have lived in institutions for much of their lives, and are now in need of support to help become more empowered in shaping their own future.

    RSP provides a range of individualised services that can help people to:

    • feel comfortable engaging in social interactions
    • feel a sense of pride in their accomplishments
    • feel safe and secure
    • complete daily activities such as shopping, attending appointments and maintaining their home
    • connect with health professionals, and where possible develop meaningful relationships with ongoing health care providers to forge trust, and encourage ongoing treatment as appropriate
    • understand the rights and responsibilities of being a tenant
    • secure appropriate income entitlements
    • make and manage budgets and negotiate debt repayments
    • negotiate court and legal systems
    • seek out and take advantage of employment, volunteering and/or educational opportunities as appropriate
    • develop, reconnect or strengthen connections with family and friends where desired
    • explore activities in the community including recreational, social and cultural activities.

    RSP also provides community activities through a support group known as ‘Campbell’s Club’ to complement one-on-one support. These activities aim to foster social inclusion and breakdown social isolation.

    As with all Micah Projects’ programs devoted to maintaining successful tenancies RSP adopts a holistic, evidence-based approach that recognises issues related to housing, health, social isolation, employment, education and income are all interconnected, and that solutions to these challenges require an integrated approach. We also recognise the importance of fostering a renewed, healthy sense of identity, including a role and purpose in personal and community life for each participant.

    Next steps 

    To find out more about the RSP program, including eligibility criteria, please contact us.

    We welcome enquiries from professionals seeking to discuss what support options might be available for individuals they are currently supporting.

    The Evidence 

    Key research that we have drawn upon when developing and reviewing our Resident Support Program includes:

    Investment 

    The program is funded by the Queensland Government Department of Communities, Child Safety and Disabilities Services.

    Donations are always appreciated and those over $2 are tax deductible.

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  • + - Social Inclusion

    Micah Projects adopts a holistic, evidence-based approach that recognises issues related to housing, health, social isolation, employment, education and income are all interconnected, and that solutions to these challenges require an integrated approach.

    We are committed to the provision of services to help vulnerable people to engage with and feel connected to their community of choice. Benefits of social inclusion programs can include:

    • a growing support network of family and friends
    • enhanced fitness and healthy lifestyle
    • improved tenancy or accommodation retention
    • improved independent living skills
    • a developed confidence to undertake training, education, and paid or voluntary work.

    Micah Projects incorporates social inclusion in all our programs and we have a dedicated social inclusion program called The Hive.

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    The Hive program supports people to re-engage and participate in the community by providing a suite of indoor and outdoor activities to break down social isolation and build social connection. This vital part of Micah Projects social inclusion agenda works within the South Brisbane metropolitan area. 

    The Hive also works with schools, community groups, individual volunteers, local businesses and other service organisations in order to encourage community involvement and understanding to create friendly, safe and inclusive activities and events for otherwise vulnerable individuals. 

    Who we work with 

    The Hive program is available to individuals who:

    • are deemed eligible for specialist support services by Queensland Community Care Services
    • are experiencing social isolation or at risk of social isolation
    • are at risk of not maintaining a tenancy.

    What we do 

    The Hive provide a suite of indoor and outdoor activities to break down social isolation and build social connection.

    Group and community activities include:

    • a seasonal calendar of weekly, fortnightly and monthly activities for eligible participants and volunteers, including fishing trips, darts, and work in the Jane Street Community Garden
    • regular family-style community meals with professional and volunteer chefs
    • a well established arts collective who display and sell artwork, and perform live music at public exhibitions.

    As with all Micah Projects’ programs The Hive adopts a holistic, evidence-based approach which includes fostering a healthy sense of identity, including a sense of role and purpose in personal and community life for each participant.

    Service user and Worker at their weekly fishing trip

    Aunty Dawn and Emma on The Hive’s weekly fishing trip. Photography: Louis Tumminaro.


    Next steps 

    To find out more about The Hive program, including eligibility criteria, please contact us.

    The Evidence

    Micah Projects is devoted to delivering programs that achieve maximum positive impact by drawing on the best evidence-based research available.

    The Hive was born after a need was identified by the Micah Projects Innovation, Research and Evaluation team following research carried out with a number of people who had recently been housed, called the Housing First approach to homelessness in Brisbane: Sustaining tenancies and the cost effectiveness of support services.

    The research identified that a sense of social inclusion helps people remain housed and not fall back in to a cycle of homelessness. The individuals surveyed identified loneliness as the dominant issue they faced once settled in permanent or long term accommodation.

    Investment 

    The program is funded through Queensland Government Queensland Community Care Services (QCCS). The Hive in particular is tasked to work with people who are transitioning from homelessness, living in boarding houses or at risk of homelessness, who are socially isolated, and living in the South Brisbane area.  

    Donations are always appreciated and those over $2 are tax deductible.

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  • + - Healthcare

    Inclusive Health Partnerships programs provide an integrated, person-centred and trauma-sensitive response to the health needs of vulnerable Brisbane people, including people experiencing homelessness.

    Inclusive Health programs are informed by a social model of health that recognises a broad range of social factors, in addition to the presence or absence of disease, impact upon people’s health. In adopting a Housing First approach, the programs integrate healthcare with housing and social support services to achieve improved outcomes for people who are vulnerable and experiencing homelessness.

    The programs also provide significant cost savings to the community.

    For more information please visit the Inclusive Health webpage.

  • + - Innovation, Performance and Evaluation

    Micah Projects is committed to maximising the impact we have in the lives of the people we support.  

    In order to ensure we are being as effective and as efficient as possible we continually look for opportunities to be innovative, based on the best available evidence-based research. We complement this by evaluating our programs to ensure they are delivering the impact they were developed to deliver, enhancing and refining our programs and systems wherever possible.

    The Innovation, Performance and Evaluation Unit was established to enhance and inform the programs Micah Projects runs. It allows us to stay up to date with the latest best-practice in our field, the latest evidence-based research, and to pilot new programs reflecting that research. 

    Through the work of the Innovation, Performance and Evaluation Unit Micah Projects is able to direct its resources into the most effective, most efficient, evidence-based strategies to advance our mission.

    2016 Karyn At Ted X Ire

    Our CEO Karyn Walsh speaking at TEDxSouthBank 2016. The economic evaluation of the Homeless to Home Healthcare After-Hours Service demonstrated substantial savings for the government's health budget. Photography: Robyn McDonald.

    The Unit works across all Micah Projects Service Areas.

    Innovation

    • promote, develop and advocate for new initiatives across Micah Projects
    • investigate best practice and pioneering approaches developed in other parts of Australia and the world and explore how they can be applied in our organisation
    • communicate and consult with employees about new initiatives.

    Performance

    • promote effective planning for performance management processes across the organisation
    • identify indicators of success or challenges and promote innovation in implementation of strategic plan
    • review and analyse the effectiveness and impact of services for those we support and the community.

    Evaluation

    • develop outcome-based evaluation and performance frameworks for initiatives and programs in Micah Projects
    • commission external evaluations of services provided
    • ensure we have systems and skills to internally evaluate our services.

    Significant publications and research to which Micah Projects have contributed are listed on the last page of Micah Projects Highlights from our Story 1995–2015.

    To view Micah Projects publications please visit our Publications webpage.

    For more information please email us.

  • + - Other Crisis Services

    This website is full of information regarding our services. If you are in need of help or information, and you are unsure if Micah Projects has services to assist, please call our general number.  

    Phone (07) 3029 7000.

    If Micah Projects can help, our staff will put you in contact with the person in our organisation who can assist you. 

    We have strong collaborative partnerships with other service providers. If we are unable to provide the service you require, we will refer you directly to the most appropriate organisation.

    If you prefer to call other services directly, the Organisations below may be of assistance.


    Domestic Violence

    If you are currently in an emergency situation call the Police on 000.

    Brisbane Domestic Violence Service (BDVS) is Micah Projects service for woman and children experiencing or at risk of experiencing domestic and family violence. Phone (07)3217 2544. For more information please visit the dedicated BDVS website.

    dvconnect provides free help for women, men, children and pets affected by domestic and family violence across Queensland.

    dvconnect womensline
    (phone line for women, children and young people - 24 hours, 7 days) phone 1800 811 811

    dvconnect mensline
    (phone line for men - 9am - midnight, 7 days) phone 1800 600 636


    Homelessness 

    Homeless Hotline
    If you are experiencing homelessness or are at risk of homelessness, you can contact Homeless Hotline freecall 1800 474 753 for confidential advice (24 hours) or email psosupport@smartservice.qld.gov.au

    This service can help by providing information about an immediate safe place to stay, practical assistance such as where to get meals, showers and clothing and advice and support.

    Home for Good
    Micah Projects Home for Goodservice works to prevent and end homelessness while ensuring the immediate needs of individuals and families experiencing homelessness are met and their rights protected. Please visit our dedicated website or phone (07) 3036 4444.


    General

    Lifeline
    Lifeline provides access to crisis support, suicide prevention and mental health support services. Phone 13 11 14.

    1800 RUOKDAY (1800 7865 329)
    This number links you through to 6 different crisis support or mental health information lines:

    Queensland Ombudsman
    The Queensland Ombudsman's Office is an independent complaints investigation agency. Their role is to ensure public agencies (state government departments and bodies, and local councils) act fairly and make the right decisions for Queenslanders.

    They also help public agencies improve their decision-making and administrative practice for the benefit of the community. If you believe that a public agency has made an unfair or incorrect decision about an issue that affects you, they may be able to help. Phone (07) 3005 7000 / Toll Free (landlines only) 1800 068 908.

    For information on more services view useful links.